FAQs

Visit the official NCEdCloud login page at my.ncedcloud.org, enter your Username and Password, and click on “Go” to log in.

Yes, You can access NCEdCloud from mobile devices. Just visit the NCEdCloud website on your mobile browser and log in as you would on a computer. NCEdCloud is accessible from any device with an internet connection and a browser.

New users should first claim their NCEdCloud account using their student number or staff ID, then set up security questions.

If your account is locked because of too many failed login attempts, contact your school’s IT department to get it unlocked.

NCEdCloud is free for North Carolina schools because the education system covers the costs.

NCEdCloud offers technical support, helping users with their questions and resolving any issues.

To update your NCEdCloud password, click on the “Forgot My Password” link on the login page and follow the steps provided. If you need further help, reach out to your school’s IT support.

If you’re having trouble accessing NCEdCloud, it could be due to incorrect login details, browser issues, or network problems. You can try resetting your password, clearing your browser cache, or reaching out to IT support for help.

To claim your NCEdCloud account, follow these steps:

  • Go to the NCEdCloud login page.
  • Select the “Claim My Account” option.
  • Follow the instructions to verify your identity and create your username and password.

If NCEdCloud isn’t working:

  • Verify your internet connection and refresh the page.
  • Clear your browser cache or try a different browser.
  • Reach out to your school’s IT support or check the NCEdCloud status page for updates on system outages or maintenance.

To get a student QR code for NCEdCloud:

  • Log in to your NCEdCloud account.
  • Go to the section where you can generate a QR code.
  • Follow the instructions to create and download your QR code. If you need help, ask your school’s IT support.

Based on their permissions, teachers can use the reporting tools in NCEdCloud to track student login activity.

No, NCEdCloud uses a single login portal for both students and teachers.

Data recovery options vary based on the application used within NCEdCloud and the policies of your school or district.